Staff & Board

Lutheran Social Services’ board members and leadership team are deeply connected to the mission and values of the LSS Network of Hope.

Executive Leadership Team

Rachel Lustig

President and CEO

“For more than 100 years, Lutheran Social Services has been a force of hope, compassion and justice that has transformed countless lives. I am both honored and humbled to have the opportunity to serve alongside LSS’ tremendous board, team and partners to advance our mission of creating a better world by serving people in need.”

Kim Miller, MPA

Chief Operating Officer

“To the world, you are one person but to one person you are the world.”

Julia Fratianne

Chief Financial Officer

“As Gandhi said, ‘The true measure of any society can be found in how it treats its most vulnerable members.’ As Chief Financial Officer at LSS, I’m honored to support a mission that reflects this principle every day. It’s a privilege to help steward resources that provide shelter, nourishment and dignity to those who need it most. “

Lauren Wilson, MSW, LSW

VP of Programs

“Do your little bit of good where you are; it is those little bits of good put together that overwhelm the world.” -Archbishop Desmond Tutu

Samantha Shuler

VP of Affordable Housing

“Lutheran Social Services serves people in need and elevates lived experiences to help build a more compassionate and just community. I am grateful to serve alongside teams whose commitment to compassion strengthens people and helps create a better world.”

Leadership Team

Chad Wolverton

VP of IT

Jennifer Fralic

Executive Director of LSS Faith Mission

Karen West

Director of Philanthropy

Melissa Clark

Director of LSS 211 Central Ohio

Nancy Spiler

Director of Donor and Volunteer Data and Analytics

Alyssa Huddleston

Executive Director of LSS Health Center

Jennifer Hamilton

Director of Marketing and Communications

Kerry Dreyer

Executive Director of LSS Faith Mission of Fairfield County

Heather Dougherty

Executive Director of LSS Affordable Housing

Cara Cox

Director of Quality and Performance Improvement

Donald Connor

Director of Facilities Maintenance

Joel Call

Director of LSS Food Pantries

Maria Houston Beck

Executive Director of LSS CHOICES

Roberta Baioni

Director of Volunteer Engagement

Nazree Gore, CPA

Director of Finance

Tjay Spencer

Director of Strategic Projects

Our Board Members

Marlene Manser

Board Chair

Retired Supply Chain Executive

Andrew Meslow

Immediate-Past Chair

Retired Executive and Current Community Leader

Robert R. Dunn

Secretary

Managing Director and Member of the Estates and Trusts Group, Bailey Cavalieri, LLC

Ed Kendall

Treasurer

Chair, Administration and Finance Committee

CFO
Elford Inc.

Erin Pheister

Chair, Talent and Risk Management Committee

Senior Vice President, Talent Management Nationwide

Brian Suiter

Chair, Health Center and Program Committee

Principal, Downeast Holdings

Dax Jordan

Pastor, St. James Lutheran Church, Columbus

Ron Kerr

Retired Customer Experience Executive

Wanda J. Martin-Terry, Ph.D

Sr. Director, Executive Coach, Learning & Leadership Development
White Castle Management Company

Aaron McClendon

Principle and Strategic Advisor
AM Talent Advisors LLC

Deborah Mitchell, Ph.D

Clinical Associate Professor, The Ohio State University

President, Cypress Tree Corp.

Rev. Dr. Violet Meek

Retired Pastor, Evangelical Lutheran Church in America

Retired Dean and Director, The Ohio State University at Lima

Shelia Prillerman

Advocate for the Homeless, Affordable Housing and a Retired Veteran