Staff & Board

Lutheran Social Services’ board members and leadership team are deeply connected to the mission and values of the LSS Network of Hope.

Executive Leadership Team

Rachel Lustig

President and CEO

“For more than 100 years, Lutheran Social Services has been a force of hope, compassion and justice that has transformed countless lives. I am both honored and humbled to have the opportunity to serve alongside LSS’ tremendous board, team and partners to advance our mission of creating a better world by serving people in need.”

Kim Miller, MPA

Chief Operating Officer

“To the world, you are one person but to one person you are the world.”

Julia Fratianne

Chief Financial Officer

“As Gandhi said, ‘The true measure of any society can be found in how it treats its most vulnerable members.’ As Chief Financial Officer at LSS, I’m honored to support a mission that reflects this principle every day. It’s a privilege to help steward resources that provide shelter, nourishment and dignity to those who need it most. “

Lauren Wilson, MSW, LSW

VP of Programs

“Do your little bit of good where you are; it is those little bits of good put together that overwhelm the world.” -Archbishop Desmond Tutu

Samantha Shuler

VP of Affordable Housing

“Lutheran Social Services serves people in need and elevates lived experiences to help build a more compassionate and just community. I am grateful to serve alongside teams whose commitment to compassion strengthens people and helps create a better world.”