Business Model

The LSS business plan brings together many programs and services to work toward the realization of our agency mission. We avoid individual program costs by centralizing administrative services (development, marketing, IT, payroll and human resources). This affords LSS scale economics as well as strategic expertise throughout our Network of Hope. In addition, our economic engines (market rate health care facilities) work to generate enough revenue to cover their direct costs and the administrative costs of the social service programs (such as LSS Faith Mission, LSS Food Pantries and LSS CHOICES). By doing so, our goal is for 100% of your donation to go toward the direct cost of serving people in need.

The LSS Network of Hope

Each program within the Lutheran Social Services Network of Hope is unique and diverse—serving a different function in achieving our mission of creating a better world by serving people in need. Because they are supported by the LSS economic engines, you can be assured that your donated dollars are going directly to helping your neighbors and our community.

Social Services

LSS FAITH MISSION
Homeless Shelter & Services

LSS FOOD PANTRIES
Hunger Relief & Family Services

LSS CHOICES
For Victims of Domestic Violence

LSS FAITH MISSION
OF FAIRFIELD COUNTY

Homeless Shelter & Services

LSS AFFORDABLE HOUSING
Senior Living

LSS 211 CENTRAL OHIO
Information & Referral Services

Economic Engines

LSS KENSINGTON PLACE
Senior Living Community

LSS THE GOOD SHEPHERD
Skilled Nursing & Rehabilitation

LSS LUTHERAN VILLAGE
Assisted Living

Strategic Plan

Our strategic plan includes seven themes that show the direction of the agency and what is important to us.

Theme 1. Promote the restoration of lives served and the community-at-large

Theme 2. Optimize the financial health of LSS

Theme 3. Fulfill the “Customer Value Proposition” for each identified constituency group

Theme 4. Promote the identity and reputation of LSS in the community

Theme 5. Strengthen managerial effectiveness by embracing data-driven performance assessment and decision-making

Theme 6. Evolve a culture of excellence by doing things “The LSS Way”

Theme 7. Provide facilities that reflect our values and enable the offering of effective and dignified services

Lutheran Social Services of Central Ohio is a United Way agency, a member of Lutheran Services in America and a non-profit 501(c)(3) organization.
Copyright © 2016 Lutheran Social Services. All Rights Reserved.

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