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Community Services

For nearly 50 years, LSS 211 Central Ohio (formerly HandsOn Central Ohio) has connected people, local resources and service organizations to opportunity. 

LSS 211 is free, confidential and available 24 hours a day, 365 days a year, and is the critical first link to reduce poverty and ensuring opportunity for every Central Ohioan. 

With just one call, text, web chat or online search, 211 provides immediate access to more than 3,000 local programs.  When a person contacts LSS 211, they connect to an information resource specialist who is trained and certified to assist in times of crises and for everyday needs. We combine best practices, experience, and social innovation to provide one of the nation’s leading 2-1-1 services here in Central Ohio.

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Emergency Food Assistance

LSS 211 Central Ohio connects Franklin County residents to more than 100 food pantries and meal sites.

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Rent and Housing Assistance

A local network of service providers disburses rent, mortgage and utilities assistance payments, and supplies transportation and other related items for residents of Franklin County.

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Affordable Housing

Our referral program is designed to connect individuals and families with affordable housing options that meet their specific needs, including low-income or subsidized rental housing.

finance document 1040 tax form with pen and calculator on flag of USA. Deadline

Tax Time Assistance

LSS 211 Central Ohio schedules appointments for free tax preparation assistance for qualifying families January through April. Tax Time is a network of nonprofit, business and government organizations that work to provide free, high quality tax assistance to low and moderate-income households, led by United Way of Central Ohio.

Worried Couple Sitting On Sofa Looking At Bills With Hand On Head

Linkage to Other Services

  • Utility Payment Assistance
  • Minor Home Repair Programs
  • Material Assistance
  • Transportation Expense Assistance
  • Emergency Shelter Clearinghouse
  • Even more programs designed to help community members
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